IF YOU reckon that staying in a four- or five-star hotel is a guarantee of a clean room to spend the night, think again. A recent covert inspection of seven luxury hotels in Melbourne by a forensic cleaning expert found sanitary standards sorely lacking, from stained mattresses to scummy showers and bacteria-rife conditions. A video was posted online together with the study by HotelswithHeart.com.au, which showed investigator Peter Guerin uncovering the shocking aspects of hotel cleanliness.
In the opening moments of the video - Guerin the director of Bio-Clean, a trauma cleaning company - is seen examining a hotel bed's spreads and sheets. "I've no idea what that is, maybe vomit, maybe urine," he said.
"In one hotel bed I found a dozen pubic hairs, and in another I found what appeared to be semen stains," he said in the report.
Guerin counts up to twelve strands of hair - "short and curlies" he called them and most likely to be pubic hairs.
"There were a lot of hairs on the bed, on the mattress, under the mattress," said Guerin in the video, as he gathered the samples on a white card.
"There's lines of the soap scum and body fats scum."
Guerin said it was likely that the wall was just squirted down with the shower head during cleaning.
"Most rooms had urine splashes on their toilets, mould in their bathrooms and infectious bacteria was rife," Guerin said.
Besides urine dribble stains, Guerin found fingerprint marks on the toilet bowl top.
"It's an asthmatic's nightmare", Guerin said while he vacuumed one of the hotel's beds.
"Lots of feathers and lots of dust" Guerin said as he showed the camera a closer look at what his vacuum cleaner sucked up.
Guerin inspects the room's six drinking glasses and finds that only one has been washed thoroughly.
Guerin explains how the glasses were hastedly wiped up without a proper clean up. He finds fingerprint marks on the insides and outsides of the glasses.
“The study’s results were stomach-churning – it found dirty toilets, scummy showers, mouldy bathrooms, stained mattresses riddled with pubic hairs, and even infectious bacteria,” Guerin said. HotelswithHeart.com.au explained that the poor level of cleanliness was due to room attendants being given insufficient time to complete their jobs. “It takes 45 minutes to clean a room to the standard guests would expect at a five-star hotel, but hotel bosses across Melbourne are demanding the job get done in as little as 15.”
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